Installation: Equipment cannot be delivered to an empty booth. An authorized representative must sign all equipment at the time of delivery. If the authorized representative is not available at the specified time indicated above, then additional delivery charges may apply.
Credits: It is your responsibility to advise our service center representative of any problems with your equipment, and to check your invoice for accuracy prior to the close of exhibition.
Cancellation: Cancellation of equipment rental and services must be received 72 hours prior to delivery date to avoid a minimum 50% charge on equipment. If equipment has already been provided at the time of cancellation, original charges will apply.
Payment & Reservation: Reservation is secured by major credit card when order is placed. AV Images requires payment in full at the time order is placed.
A written confirmation will be sent to you once order is placed.
Terms & Conditions
RENTAL AGREEMENT: All equipment rentals are based on the show rates for this specific show. Equipment charges are for show days only. Equipment delivered 1- 2 days prior to show open will be at no additional charge. Unless specified, rental prices do not include labor, delivery, electrical services or the removal of equipment from your booth. EXHIBITOR will immediately notify AV IMAGES of any damage or loss to the rental equipment, and EXHIBITOR hereby agrees to be billed for any damage to, or loss of, rental equipment damaged while in EXHIBITOR’s care, custody and/or control. EXHIBITOR’s responsibility for equipment begins once the equipment is delivered to EXHIBITOR, and ends when EXHIBITOR returns equipment to AV IMAGES. In no event shall EXHIBITOR permit any equipment to be used and/or possessed by other exhibiting parties other than the named EXHIBITOR without prior consent of AV IMAGES in each instance. AV IMAGES reserves the right to substitute like equipment.
PAYMENT TERMS: Full payment is due at the time services are ordered. All payments must be made in U.S. dollars. Orders received without advance payment or after the deadline date will incur additional (After Deadline) charges as indicated on the order form. In any event all pre-show orders must be paid prior to show start date. All materials and equipment are on a rental basis for the duration of the show or event. It is the EXHIBITOR’s responsibility to advise AV IMAGES’ personnel of any problem with any order, and to check invoices for accuracy prior to the close of show. For international exhibitors, AV IMAGES requires 100% prepayment of advance orders, and any orders or services placed at show site must be paid at the show. These payment terms and conditions shall be governed by and constructed in accordance with the LAWS OF THE STATE OF CALIFORNIA. In the event of any dispute between the EXHIBITOR and AV IMAGES relative to any loss, damage, or claim, such EXHIBITOR shall not be entitled to, and shall not withhold payment, or any partial payment due to AV IMAGES for its services as an offset against the amount of any alleged loss or damage. Any claims against AV IMAGES shall be considered a separate transaction, and shall be resolved on its own merits. AV IMAGES reserves the right to charge EXHIBITOR for the difference between the EXHIBITOR’s estimate of the charges and the actual charges incurred by EXHIBITOR, or for any charges that AV IMAGES may be obligated to pay on behalf of EXHIBITOR, including without limitation, any shipping charges.
UNPAID BALANCES: Should there be any pre-approved unpaid balances after the close of the show, terms will be net, due and payable in Livermore, CA upon receipt of invoice. Effective 30-days after invoice date, any unpaid balance will bear a FINANCE CHARGE at the lesser of the maximum rate allowed by applicable law, or 1.5% per month which is an ANNUAL PERCENTAGE RATE OF 18%, and future orders will be on a prepayment basis only. If any finance charge here under exceeds the maximum rate allowed by applicable law, the finance charge shall automatically be reduced to the maximum rate allowed, and any excess finance charge received by AV IMAGES shall either be applied to reduce the principal unpaid balance or refunded to the payer.